The Cancun airport is comprised of 3 terminals. They are fairly modern, and tourists landing what have taken International flights will land in either terminal 2 or 3. Terminal 1 is reserved for flights within Mexico..
How to successfully reach your resort.
1. Get off the plane. Follow the herd and go through Immigration. You will need to have your form completed in advance to avoid delays.
2. Collect your luggage.
3. Pass Customs.
4. Ignore the salespeople.
5. Get outside the terminal and find your transportation.
Hey, my friend! Would you like a free ride?
Mexico is filled with time share salespeople and one of the places that tourists are most approached is in the airport terminals. You will be called over, and they may present themselves as being your holiday representatives, offer to give you “free information” or entice you with free or cheap tours. In most cases you are convinced to leave a cash deposit and invited to a “free tour”, a breakfast, or to spend the day at the property in question. Many tourists don’t even realize that they have been roped into a presentation until it is too late.
Also, outside the airport there are "pirate" taxis. They will approach you and make up stories about your transport company or vacation representative telling them that unfortunately they had to leave, so you are invited to take their transport and then ask your representative for a refund. Please do not fall for this. Look for your transport or representative.
You will be required to complete a tourist visa which you will receive on the plane. This will be handed in to Immigration once you land, and they will hand back a half of it, which you will need to hand in upon check-in for your return flight. Do not lose this tourist visa as they will charge you about $50US to issue a new one. If you are traveling with a US or Canadian passport, you do not need any additional visas, for other countries please consult your closest Mexican Embassy.
Once you have cleared immigration and collected your luggage, you will have to pass customs.
They will x-ray all your luggage and regardless of whether they decide to search you, you will be required to press “the button”. This button will either flash green or red, and this will determine whether you will be stopped and searched or allowed straight through.
Smoking in Cancun Airport
Although the smoking laws are quite lax in Mexico compared to other countries, you will not be allowed to smoke until you are outside the airport terminal.
If you have booked an all inclusive package
Your vacation representatives will be located outside the airport terminal. Once you have collected your luggage, head straight outside the terminal and look for the company name.
Booking transportation from Cancun Airport
Do you need a ride? We offer convenient airport transfers to and from Cancun airport in air-conditioned, reliable vans and they cost less than taxis! We have private transfers. Check rates here.
Taxis within the airport zone, are available. However, the taxis from the airport tend to be more expensive than the normal cabs you would get in Mexico. This is due to zoning laws that allow them to up their prices.
Public Bus at Cancun Airport
Getting the bus is a possibility for the more adventurous and less impatient. The ADO bus has hourly departures from the airport towards Cancun and Playa del Carmen. You will find kiosks in both terminals that will sell you tickets to the corresponding destinations. Please note that unless your hotel is walking distance from the ADO bus station, you will also have to take a taxi to your final destination.
Although inside the terminal, they allow trolleys, once you get to a certain point, you are forced to leave the trolleys behind. Porters are available to help you with your luggage and can be quite insistent. They will expect a tip of at least $1US or 10 pesos per piece of luggage.