My Honest Review of The New Andaz Mayakoba Riviera Maya
In case you didn’t know, the Mayakoba eco-resort complex is famous for epic 5 star+ uber luxury resorts.
It’s also known for hosting the annual PGA event in the area, OHL Classic.
Andaz Mayakoba is the latest addition to the eco-resort complex.
Located just 10 minutes north of downtown Playa del Carmen, this sprawling set of high-end hotels is setting the bar for luxury.
So the team and I headed out to newly inaugurated Playa del Carmen resort to see for ourselves what it looks like when hip meets minimalist chic.
Here’s what our experience was like at the Andaz Mayakoba.
Andaz Mayakoba in Brief
- 214 rooms
- 4 Restaurants
- 3 Outdoor pools & whirlpool
- Type of accommodations: family-friendly
- European meal plan only
- Full-service spa with 6 treatment rooms and 2 hydrotherapy rooms
- Boat rides through the mangrove channels
- Special discounts on golf at the PGA circuit El Cameleon Mayakoba Golf Course
- Additional activities such as yoga, bird-watching, tennis, archery, and kayaks
Bringing Personal Style to the Mayakoba Brand
Like many younger siblings tend to do, Andaz Mayakoba breaks away from the more staid and established brethren.
The concept is simple.
You want your staff to provide the best possible service around.
In order to do so, the employees need to be able to feel free to be themselves.
In a world where even a visible tattoo, however small and aesthetic, can keep you from getting a job, that’s an important difference.
At Andaz, employees are free to have tats, grow beards, and wear earrings, and their standard uniform is only reduced to a company shirt and closed shoes.
According to the hotel group, “adapting to a constant change stimulates excitement.”
By promoting and encouraging employees to be themselves, they are allowing personal style to become a trademark of their customer service.
“Every Andaz encourages both guests’ and associates’ to express their own sense of it.”
Andaz Mayakoba: The Nature of Luxury
Arriving to the Mayakoba properties is an experience in and of itself.
Once you pass through the security gate, you travel down a brick path that winds through the thick and verdant jungle that envelops you on both sides.
The drive itself to Andaz Mayakoba doesn’t take much more than five minutes, but you immediately get a feel for the natural luxury awaiting your arrival.
Upon entering the high-walled lobby, christened by the hotel as ‘El Sanctuario’ or the sanctuary, you are welcomed by a rounded body of water intended to represent a cenote, with a circular opening directly above to let in the sunlight.
The spacious lobby has two check-in areas and a number of seating areas situated comfortably around the cenote.
Simple yet elegant, like so much else in this stunning Playa del Carmen resort.
Where Street Art Meets Jungle Chic
Andaz Mayakoba is spread out through the jungle leading to the white sand beach of the Caribbean Sea.
In between, beautiful man-made mangrove channels snake through and around the property.
The buildings are graciously distributed throughout the jungle, allowing for a more intimate contact with nature while at the same time providing a sense of exclusivity and privacy.
The constructions are large concrete block structures with touches of wooden exteriors to provide both shade and a natural aesthetics that blends in with the environment.
As a special Andaz Mayakoba touch, many of the buildings feature street art by the renowned Playa del Carmen artist Senkoe.
Andaz Mayakoba Suites: Spacious Comfort
The somber tones of gray and beige that characterize the building and the inside of the rooms provide the perfect touch to the combination that contrast with the natural light, beautiful wooden interiors, decorative tiles, and colorful artisan décor.
The open layouts lead to small but comfortable balconies and terraces from where guests can take in the gorgeous tropical views of the gardens, mangroves channels or of the Caribbean Sea.
The decorative tiles are made locally, and each room includes an ancestral decoration such as a traditional mask, Mayan huipil (blouse) or a colorful handcrafted bird.
All rooms and suites include walk-in rain showers, a complimentary mini-bar with non-alcoholic beverages and snacks, 24-hour room service, and complimentary WiFi.
Andaz Mayakoba Cuisine
The food is an essential element at all Mayakoba properties.
Unlike the majority of hotels in the region, the Mayakoba resorts don’t offer an all-inclusive meal plan.
Andaz Mayakoba is no different, allowing guests to pick and choose rather than simply splurge and overeat.
French-born and trained Executive Chef Vincent Wallez is there to assure that this Mayakoba newcomer’s cuisine is as spectacular as it is at the other resorts.
Having traveled the globe to hone his gastronomic skills, he is now in charge of using his signature culinary style to provide an unrivaled gastronomic experience at Andaz Mayakoba.
With a focus on fresh, locally-sourced ingredients, the 5-star resort’s four on-site restaurants provide guests with the opportunity to complement their stay with a touch of gourmet culinary pampering.
The Andaz Mayakoba restaurants are as follows:
- cocina milagro – all-day dining buffet with fresh seafood dishes
- casa amate – Latin American specialties in a cozy environment
- ollataco – Beachfront street food and cocktails
- ollaceviche – Fresh seafood at the beachfront
Andaz Mayakoba Reservations
Although the Andaz Mayakoba Riviera Maya Resort just opened, demand is already high at this luxury eco-resort.
And while prices are considerably higher than some of its competitors, the quality of the Andaz experience promises to be like no other.
But you better hurry.
Style, luxury, nature, and the stunning Caribbean Sea await.