![\"aerial](\"https:\/\/www.playadelcarmen.com\/blog\/wp-content\/uploads\/aerial-view-oasis-tulum.jpg\")
<\/a><\/b><\/h5>\nGENERAL HOTEL INFO<\/h2>\n
The hotel is split into 2 sections: the Oasis with approx. 200 rooms (on he left) and the Grand Oasis with 100 rooms (on the right). If you pay for the Grand, you get access to both side, if you pay for the Oasis, you get only the Oasis side. There is a slight price jump between Oasis and Grand, but you get a lot of benefits being on the Grand side, but more about that later…<\/p>\n
The beach in this area is lovely and white, no rocks as you are entering the water, and due to a reef not far from shore, the waters are quite calm. There are a few boats moored in front of the hotel that provide fishing tours. \u00a0You can get snorkel gear at concierge in the lobby but the equipment is not in great condition and you only get it for 2 hours, so if you\u00a0really\u00a0<\/em>want to snorkel, bring your own equipment.\u00a0There are plenty of beach chairs and small palapas for shade.<\/p>\n There is \u00a01 main buffet restaurant that is open for breakfast, lunch and dinner. \u00a0There are 3 snack areas and 2 a la carte restaurants. The restaurants are\u00a0understaffed<\/em>\u00a0and this is felt greatly at breakfast time. They had a great salad bar, always had at least one choice of fish, chicken, pork and meat and I found the food tasty and fresh. The buffet is not huge, as it is a small hotel, but the quality of the food was great. Other than the main buffet you can also choose the a la carte meals, either Mexican or Italian, just make a reservation with concierge one day in advance. The main activities pool has a sushi bar and off to one side the “Happy Chicken” which is a fast food-ish type of place. Right next to the beach you also have another daytime snack option offering Asian food.<\/p>\n Reception was friendly but in Mexico speed mode. Concierge answered every question I had with a smile and offered great service. Maid service was great, the room was very clean. Restaurants were touch and go, as I mentioned before. I think if they had more staff in the main buffet restaurant, the existing staff members would be less stressed and more likely to smile. That being said, Mr. Omelet man in the morning was FAB and his smiles made everyone’s day.<\/p>\n <\/p>\n<\/a><\/p>\nBEACH<\/h2>\n
ROOMS<\/h2>\n
<\/a>You can choose garden view or ocean front. We had an ocean front with a lovely view. The garden view rooms are spacious and are built around the activities pool. They come with 2 double beds or 1 king, bathroom with bathtub, TV, mini fridge and an in room safe at extra cost (5$) per day. The ground floor rooms have a large terrace and the upper floors have balconies. The ocean front rooms are steps from the beach. \u00a0Also spacious rooms, but not all have balconies. They come with 2 double beds or 1 king, bathroom with bathtub, TV, mini fridge and an in room safe at extra cost (5$) per day. The room was very clean, spacious and the bed was comfortable. Only thing lacking was room service, which is a must in my book – they do have it on the Grand side.<\/p>\n<\/a><\/p>\nFOOD<\/h2>\n
SERVICE<\/h2>\n