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Hotel Ratings
Corto Maltes Condos
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Hotel Location:
Calle 10 and Beachfront
Playa Del Carmen,
Mexico
Contact Us
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The "Hotel Rating System" is a client centered service.
Customer review forms are sent to every returning client from the Corto Maltes Condos, these are then complied by Reservation ID and offered to you the future traveler for review. The rating of the Hotel and the Service Rating of Worldlinks.com are "unaltered" by management. What you see is exactly what other clients are saying about us and the Corto Maltes Condos.
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Comments made by some of the previous guests from the last 10 entries
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Listen, the beach bar ( Zenzi ) is a night mar. On our 7 nights, we had two whit very loud music until 1h30 a.m and the other until 5h00 am!!! Realy, not a joke! Impossible to sleep. The unit 104 was shaking... It was my 7th time in Playa del Carmen and i had never have noise like that. That was a torture. It does'nt make sence for me, when you rent luxury condos like Cortos Maltes it suppose to be private and peaceful. So please advise next costumer before sending them there. Finaly, i had a discussion whit the supervisor over there and he told me that 2 units left after the terrible night. Thank you for your attention! Stéphane Henrichon
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Contrary to the pictures on your website, there were only two units that faced the beach. The others were back on a side street with a very limited view of the water. The front units were next to a disco bar that played LOUD music every nite, movies on the beach on Monday until 1AM and disco music on Saturday nite until 4AM. There were no curtains on the windows that faced the beach, livingroom or master bedroom.
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The condo was really nice and clean and had everything we could want. But there were a few problems, first I really think it would be helpful to tell people what type of soap to use in the washer and diswasher and also leave instructions for each. We were also not told about the icemaker running on bottled water so it was broke down the second week,which I hope we don't get charged for! Also the noise from the condo upstairs was really bad, you could here people walking around and scraping chairs on the floor! But the real problem was that we were not told by you that there was major construction going on right next door so the noise level was way over the top! We could not sit and enjoy the deck or leave the windows open from 6:00am to 6:00pm monday thru saturday because of the noise. So I would really have appreciated a heads up on the construction because I am not sure I would have stayed there.
Thank You
Debbie Dano
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Although the condos itself were wonderful, it was right next to construction. I am very upset about this. We were unable to enjoy our balcony because of the constant noise coming from next door, and the point of an ocean view condo is to enjoy the balcony. I believe our agent should have known this when she visited the condo in December but I find it disconcerting that she failed to mention the construction. We would have booked elsewhere (through worldlinks) had we known. As a result I would like a partial discount. Please contact me via email asap about this.
Furthermore, on the second last day of our stay, throughout the day there was a ridiculous amount of banging/hammering/drilling in the condo next door. This was a HUGE pain. Especially since we were unable to go anywhere that day as one of us had fallen very ill. This I understand is the condo's fault.
They failed to provide us with a safety deposit box.
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My comments, wow! fantastic! Lovely! and more. The Corto Maltes as the most spectacular
ocean view in Playa del Carmen. The beachfront terrace is amazing.
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Tanya, at the front desk, was awesome! She helped us efficiently each time we had a request. Also, we were very pleased and impressed with the security guards. They made us feel very safe. We were supposed to be visited by a "personal concierge" in the words of a young man who met us at the airport to help with the transportation we'd requested, but never did see Freddy Chan. The condo was beautiful and immaculate, though!
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The construction across the street made it a little too noisy to enjoy the deck.
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There were only 7 Comments
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* Notice: All information provided on this site was correct at time of publishing, but subject to change at the hotel. Photos and pictures do not necessarily correspond to the text descriptions next to them.
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