Hotel Location: Carretera Tulum Ruianas, Km. 5 Tulum,
Mexico Contact Us
The "Hotel Rating System" is a client centered service.
Customer review forms are sent to every returning client from the Cabanas Copal, these are then complied by Reservation ID and offered to you the future traveler for review. The rating of the Hotel and the Service Rating of Worldlinks.com are "unaltered" by management. What you see is exactly what other clients are saying about us and the Cabanas Copal.
Comments made by some of the previous guests from the last 10 entries
loved free yoga class every morning in the beautiful jungle palapa
Hotel was great, but service from Worldlinks was awful. We arrived a day late due to a flight cancellation, and as Worldlinks had provided us with the wrong phone number for the hotel, our room had been given away, despite the fact we had paid in advance. Not a good start to a holiday.
Cabanas Copal was beautiful. The beach was the best around and the grounds were amazing and well maintained, and manicured. The cabana was charming and rustic, just as we had hoped for. The only thing that felt less than clean was the bedding. A bit stained and a slight smell of dampness, perhaps unavoidable because of the moist sea air. The mattresses were very much in nieed of replacing. One had a metal thing poking up and they looked very worn out and dirty. Most of the staff were pleasant, one was crabby and several were fantastically fun and helpful. We ran out of toilet paper once and had to ask several times for more. The same with our water. However we managed to remedy the situation with little trouble. I would love to go back to this area which is amazing and would even choose to return to Copal. We LOVED it!
Our stay surpassed our expectations. We loved the simplicity of the accommodation, location and above all the friendliness of the people. Would definitely return. Taxis service to and from airport arranged by yourselves was also excellent service. Mexico has a lot to offer. The wildlife is exceptional but as you say in the info. if you don't like wildlife perhaps this is not the place for you. Good to warn people. Loved the alternative therapies that were on offer too.
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* Notice: All information provided on this site was correct at time of publishing, but subject to change at the hotel. Photos and pictures do not necessarily correspond to the text descriptions next to them.
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